SESSION #4: THE TENANT EXPERIENCE
Bill MacGowan, Director, Smart Connected Real Estate, Cisco
Bill MacGowan is the Director, Smart Connected Real Estate for Cisco’s Industry Transformation Business Division in Canada. Bill has extensive experience within the AEC (Architects Engineers Constructors) Space and is intimate in the design, implementation and operation of dynamic building systems. Bill has been intimately involved with the progress of open communication standards and converged base building networks. Bill has developed deep knowledge in the areas of Converged Building Systems, Enterprise Integration and the Delivery of High Performance Business Value. Bill is an honors graduate of the Queens University Electrical Engineering Program and is a Certified Energy Manager (CEM) with the American Energy Engineers (AEE) Association. Bill resides in Toronto, Ontario, Canada.
Graham Takata, Senior Manager, Energy and Sustainability, Enterprise Real Estate, TD Bank Group
As the Senior Manager of Energy and Sustainability for TD Bank, Enterprise Real Estate, Graham is accountable for advancing Enterprise Real Estate’s North American environmental strategy in retail and corporate spaces. By integrating environmental benefits into green building design, operations, and experience, Enterprise Real Estate supports TD’s commitment to be an environmental leader.
Prior to joining TD, Graham provided sustainability planning, green technology, and carbon strategies to governments, industries, and NGOs. His experience includes creating the first comprehensive environmental baseline for Ontario’s hospitals, establishing some of Canada’s first carbon-financed projects, and enabling large enterprises to manage their environmental impact through technology.
Lisa Fulford-Roy, Senior Vice President, Workplace, Strategic Accounts and Consulting, HOK
Lisa Fulford-Roy, as Senior Vice President Client Strategy for Workplace, Strategic Accounts and Consulting, leads HOK teams and collaborates with HOK clients to design innovative, business-aligned workplace solutions. Lisa partners with clients to define and solve their increasingly complex workplace challenges, identifies opportunities and strategies for change and provides solutions with the vision of their enterprise in mind. Lisa’s area of expertise is in workplace design, facility and portfolio planning, occupancy strategy, utilization and workplace innovation. With an overarching expertise in Change Engagement, Lisa and her team provide proven methodologies to assist clients in maintaining high levels of employee engagement and productivity throughout the diverse phases of workplace change and transition.
Lisa is dedicated to sharing her knowledge as an industry thought-leader and is a member of the CoreNet Canadian Chapter Leadership Council and has served on Toronto CREW’s Board. She participates regularly in speaking engagements regarding the future of workplace including Cisco’s Workplace of the Future media event and was formerly a sessional instructor at OCAD.
Ruth Weiner, Manager, Energy & Environment, Corporate Real Estate, RBC
Ruth Weiner is the Manager, Energy & Environment for Royal Bank of Canada's Corporate Real Estate department. In this capacity Ruth leads the sustainability strategy and associated programs for over 22 million sf of RBC's corporate real estate globally, with a focus on strategies that reduce the environmental impact and improve the sustainability performance associated with RBCs 1,900 major office and retail locations.
Ruth works across all major CRE disciplines to ensure that environmental strategies are embedded across the CRE value chain, and works with key industry partners to champion the tenant perspective on sustainability. Ruth is a Professional Engineer and a LEED AP.